What do I do if I have a problem with my order?

Oh no, that’s not good!  The chances are you’ll have to contact the brand you transacted with directly – you’ll be in contact with them anyway after you’ve bought from them (just a reminder – you’ll be buying from a brand, not from us).  But, if the problem concerns any of the steps up until you directly transact with the brand, then please contact us.  Our contact details are in the Contact Us section on the homepage of this site.